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+1 (866) 829-1345The national flag carrier of the Philippines. It is the oldest commercial in Asia, operating since 1941. it has a fleet of over 100 aircraft, including Airbus A321, A320, A330, and Boeing 777-300ER. It also offers cargo services, charter flights, and ground services.
Committed to providing its customers with safe, reliable, and quality service. It has established a comprehensive safety and security management system to ensure its operations adhere to the highest safety and reliability standards. Also adopted a customer-oriented approach, reflected in its on-time performance, baggage handling, and customer service.
Recognized as one of the world's safest and consistently ranks among the top ten in the world for overall customer satisfaction. Won numerous awards, including the Skytrax 5-Star Airline Award 2017.
The cabin crew is committed to playing its part in serving the client with the topmost reliable services. Also, they have implemented several initiatives to reduce its impact on the environment, including fuel-efficient aircraft, carbon offset programs, and waste reduction efforts.
PAL is dedicated to creating an exceptional travel experience for its customers and continuously innovates its services to meet their needs. Whether it’s business or leisure, PAL strives to make every journey an enjoyable and memorable one.
Business Cabin: The premium and flagship cabin is designed for short-haul, medium-haul, and long-haul journeys. Seats have a canopy and other essential amenities, ensuring complete passenger privacy. The toiletry bags are provided for medium-haul and short-haul flights, while the IFE screens are offered to the chosen fleets. The meal services include premium dishes and mouth-watering beverages prepared by culinary experts.
Premium Economy: The cabin is provided for a few aircraft and has an attractive outline. Also, seats are spacious with a broader pitch ensuring a hassle-free journey. The meals provided include 2 meal services, snacks, and beverages.
Economy Cabin: This refers to the Fiesta Class, and the cabin provides a 30-34 inches seat pitch accompanied by the adjustable tray table, AVOD screens, USB sockets, headphone jack, and 4-way headrest. The seats have delicate cushioning and ensure the highest comfort level that travelers rarely find in the economy cabin.
PAL is headquartered at the Philippine National Bank Financial Center in Pasay City and operates flights to domestic and international destinations in over 30 countries.
Carry-on Luggage: Passengers can take one carry-on luggage item with one personal good according to the policy. Also, the unique item list includes a raincoat, purse, small camera, reading material, laptop, and briefcase. The measurements should not exceed 45 inches; the weight limit is 15 lbs.
Checked Luggage: The policy fare varies from route to route. Also, every country, state within countries, and regions have specific laws; accordingly, must make the adjustment.
Airport Check-in: Passengers must reach the airport 3 hours before the flight departure. The experienced airport staff will help to finish the check-in process. Also, they will verify the information, and once everything is in place, you become eligible to get the boarding pass.
Mobile App Check-in: Travelers can benefit from the mobile app, making it superfast to complete the check-in process instantly. All you have to follow the app instructions to get the boarding pass.