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+1 (866) 829-1345Low-cost Mexican that serves domestic and international routes. Founded in 2005, headquartered in Mexico City and operates a fleet of Airbus A319 and A320 aircraft. With a focus on providing affordable fares and reliable service, has become one of the most popular in Mexico.
Flights Offer throughout Mexico and to several cities in the United States, including Los Angeles, San Francisco, Las Vegas, and Chicago. Operates flights to Central America, South America, and the Caribbean. In addition to providing convenient air travel, also offers vacation packages and a loyalty program for frequent travelers.
Safety is a top priority. Operates by the highest safety standards and complies with all relevant aviation regulations. In addition, has received the Skytrax 4-star rating for its commitment to quality.The team is passionate about providing exceptional customer service. Passengers can expect friendly and knowledgeable staff, comfortable seating, and a wide selection of onboard amenities. Offers online check-in, mobile check-in, and a mobile app for easy access to flight information and bookings.
Economy Class: Economy Class offers comfortable seating with a pitch of up to 80 cm and adjustable headrests. Passengers also have access to a selection of beverages and snacks, and each seat is equipped with a personal entertainment system.
Premium Class: Premium Class offers a superior in-flight experience with increased legroom, wider seats, and reclining capabilities. Passengers can also access premium meals, complimentary drinks, and a personal entertainment system.
VIP Class: VIP Class is most luxurious cabin experience. It features a fully-stocked bar, gourmet meals, priority boarding, and a spacious seating area with a reclining seat. Passengers can also access a personal entertainment system with various movies and TV shows.
Operates various routes across North America and Central America. Flies to more than 70 destinations in Mexico, the United States, Costa Rica, Guatemala, El Salvador, Nicaragua, and Panama.
Carry-On Baggage: Allows passengers to bring one carry-on bag and one personal item, such as a laptop bag, purse, or briefcase. The carry-on bag must fit in the overhead compartment or under the seat in front of you. The carry-on bag must not exceed a total linear dimension of 55 cm (21.6 inches) x 40 cm (15.7 inches) x 25 cm (9.8 inches) and must not exceed 10 kg (22 lbs). The personal item must not exceed a total linear dimension of 40 cm (15.7 inches) x 30 cm (11.8 inches) x 15 cm (5.9 inches). The additional items must fit within the size restrictions of the carry-on and personal items.
Check-in Baggage: Allows passengers to check in up to two pieces of baggage per person for domestic flights. The maximum weight for each piece is 50 pounds (22 kg). Bags that exceed the maximum weight limit will be subject to an overweight fee of USD 70 per bag. Passengers may also bring one personal item, such as a laptop bag, backpack, purse, or briefcase, which must be at most 22x15x8 inches (56x38x20 cm) in size. For international flights, passengers can check in up to two pieces of baggage with a maximum weight of 44 pounds (20 kg) per piece. Any bags over the allowed weight limit will be subject to an overweight fee of USD 100 per bag.
offers a variety of check-in options for passengers. Passengers can check in online, via the mobile app, at a self-service kiosk, or the ticket counter.
Online Check-in: Passengers can check in online 48 hours before departure.
Mobile App Check-in: Passengers can check in via the mobile app up to 48 hours before their flight departure.
Self-Service Kiosk Check-in: Passengers can check in at a self-service kiosk at the airport up to 60 minutes before their flight departure.
Ticket Counter Check-in: Passengers can check in at the ticket counter up to 45 minutes before their flight departure.